The world’s best equipment

supported locally

Monitor is a national specialist equipment provider deeply rooted in family values and professional ethics. We are uniquely positioned to meet your needs with showrooms and workshops strategically located in Sydney, Melbourne, Brisbane, Perth and Tamworth, along with dedicated support personnel in major cities across Australia.

 

Since our inception in 1997, Monitor has pioneered the first Spider Lift to Australia and continues to lead in its development. Today, our core focus remains on delivering, supporting, servicing, and training on specialized equipment tailored to a diverse range of industries.

 

Monitor stands out for several key reasons:

  1. Superior Equipment: We offer the world’s best equipment that you can rely on with confidence.
  2. Flexible Finance Options: We provide the most flexible finance solutions to enhance your cash flow.
  3. Unparalleled Local Support: Our commitment to exceptional service is unrivaled, backed by our Zero Downtime Guarantee.
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Years in

Business

Machines Sold
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Branches & Service Centres
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Our Values

We Care

We are humble and emphasise team over self

Keep it simple

We believe simplicity brings empowerment

Challenge the status quo

We have an enterprising spirit and a growth mindset

Move fast to get results

We are energised and have a bias for action

Wow customers with good service

We are obsessed with delivering excellence for our customer

Our Mission

Make life easier for maintenance and utility workers

WHAT WE DO

Full 360º local support

of quality specialty machinery

Over 27 years in business, we’ve built a solid reputation for excellent customer service and quality experience

We supply and support key industry sectors

Vegetation

Construction

Utilities

Rail

We deal with an increasing range of specialist equipment

We have branches and service centres across Australia & NZ

With branches around the country, and a huge spare parts inventory, we’ve got equipment ready to go. We know you rely on our equipment, so we always arrive on time, with everything you need.

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Why Choose Monitor?

the world’s

best equipment

supported

locally

We provide access to the best, most reliable specialty equipment from all around the globe.

Importantly we provide:

  • fully factory trained service support with official product parts on demand
  • dedicated equipment training courses right here locally, in Australia.
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Compelling reasons to choose Monitor

We only source the best equipment from the most reliable brands in the business

These brands have established themselves through consistent excellence, reliable products and exceptional customer satisfaction. By choosing good brands, we ensure our customers’ reliability, durability, and satisfaction, making it a wise investment in long-term quality.

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product development

With our in-house engineering team

24/7 technical support

With our qualified customer support team

regional service unit

Our in-house pilots and aircraft for remote response

detailed product training

Hands on, practical, F2F training and video sessions

local mobile service

State-of-the-art trailers for crucial on-site maintenance

loan units available

If we can’t service your equipment on the day, we’ll provide a loan unit

Flexible financial options to suit your needs

We offer flexible finance options tailored to your needs, including a hire-to-buy choice where you rent until satisfied, with a portion credited upon purchase.

 

Alternatively, opt for a buy-back arrangement, securing a guaranteed percentage at project completion. We also provide in-house financing or straightforward hire solutions. Your financial ease, our priority.

 

Get Finance Pre-Approval with just a couple of steps!

Stocked OEM parts
and factory trained technicians

For over two decades, Monitor stock parts and provide service for the very first machines imported to Australia. With dedicated parts personnel and factory trained technicians, Monitor is committed to the care of your machine.

 

The Tamworth warehouse holds over $1.5 Million of spare parts for Monitor, and these are distributed overnight to authorised service dealers across Australia.

The best, hands on
operator and service training

Operator Training

Monitor provides operator training packages for all models. Familiarisation videos are also available for each machine. A comprehensive induction form is also included in the manual holder of.

 

Service Training

Monitor conducts service training classes regularly throughout the country. These are available to every Monitor equipment owner. Our technicians are factory trained and have the experience and qualifications to ensure quality outcomes.

Dedicated customer support and delivery

24/7 Support

The cornerstone of responsive service and support is having sufficient critical parts on hand. From our central parts storage in Tamworth and our other 5 warehouses in across Australia, we can supply parts anywhere. Some of our support includes: Accessible service centres, Competitive rates and flexible terms, 24-Hour Support Service.

 

Delivery and handover experience

Wherever possible, our transport trucks allow us to control the quality of delivery you’ll receive. Our drivers know our equipment and can give you the advice you need at handover to make sure you’re comfortable with the machine and can get up-and-running without delay.

Dependable service wherever you are

Service Trailer

With our state-of-the-art service trailers, the Monitor team can come to you to carry out crucial on-site maintenance. You don’t have to move the machine – instead, we’ll come to you! The trailers are fully equipped with tools, parts and everything our team need to perform a full service at your site. This efficient service makes it easy for you to keep your fleet running at maximum capacity, keeping downtime to a minimum and letting you get on with more work.

 

Service Plane

We understand that for your business, time is money. You need to keep working to take advantage of whatever business opportunities come your way. That’s why we’ve invested in our own in-house pilots and aircraft, so that we can offer fast, responsive service to remote locations across Australia. This amazing capability means we can be there for you when you need us most –giving you expert advice and support to get the problem solved quickly and get you back up and running.

© 2024 Monitor Industries Pty. Ltd.